Return Conditions and Restrictions:

 

Timeframe for Returns:

Products must be returned within 65 days of the original purchase date.

Returns requested after the specified timeframe will not be accepted.

Condition of Returned Items:

Products must be unused, undamaged, and in their original packaging.

Tags, labels, and any accompanying materials must be intact and included.

Excluded Items:

Certain items are non-returnable.

Return Authorization:

Customers must obtain a Return Authorization (RA) number before returning items.

Items returned without an RA number will not be accepted.

Proof of Purchase:

A valid proof of purchase, such as the original receipt or order confirmation, is required for all returns.

Refund Method:

Refunds will be issued in the original form of payment.

If the original payment method is unavailable, store credit may be offered.

Restocking Fee:

A restocking fee of 10% may be applied to returns, especially for certain items or under specific circumstances.

Shipping Costs:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

Damaged or Defective Items:

If a product is received damaged or defective, customers must contact us within 14 days of receipt to arrange for a return or exchange.

Refusal of Returns:

We reserve the right to refuse returns that do not meet the specified conditions.

Return Process:

Customers should contact our customer service team at [customer service email/phone] to initiate the return process.

 

International Returns:

International returns may be subject to different conditions and shipping costs. Customers should contact customer service for guidance.

Changes to Return Policy:

We reserve the right to update or modify our return policy anytime. Changes will be effective immediately upon posting on the website.